We cherish every opportunity to help every customer. Positive and
negative feedback and any suggestions from our customers, we
understand the market demand and how to modify our products to
better use. We thank all of our customers for helping ARK
Technologies grow and we will share a better future with you.
I. The professional technical team and long-term vision of the
industry ensure that we are always in the industry leading
position. We offer a wide range of product options: charging
stations for various charging standards, international
standardization design, and smart back-end services.
II. Our products have passed various application scenarios and
laboratory standard tests. You can buy our charging station
products without any concerns and receive our professional service
support.
III. The only Chinese EV Charger vendor who is willing and able to
achieve CE and UL certificate currently.
IV. Our team members are the first batch of sales and engineers who
is working in developing and selling global standard EV DC Charger
which ensure we have plenty of experience implement global EV DC
charger projects and have the foresight to lead EV charger
products.
2. Is there any experience in implementing overseas charging
station projects?
Yes, actually we are the pioneers in implementing overseas charger
projects. Till now, we cooperate with UK power company to integrate
EV charger with PV system, with US charging operator to install
dozens of EV DC charger along the Freeway from LA to San Francisco,
with GM automaker to provide DC fast charging service to their Bolt
EV fleet and several charging projects.
3. What are the advantages of your products?
I. Telecom level product design and production.
II. Multiple charging standards support including CCS-1/2, CHAdeMO
and GB/T, which means we can offer you all standards EV DC charger
you want.
III. Quality comes first with wider input & output voltage range,
lower voltage output range, better temperature adapted, higher
protection grade, a longer technical foresight and most advanced
modular design.
IV. Fast customer response, prefessional technical support and more
solutions come out.
4. If we purchase your EV DC charger, how to get your after-sales
support?
Under normal circumstances, we will provide comprehensive
after-sales technical training, including providing written
training materials, training videos or inviting customers'
technical personnel to face-to-face training to help customers
master parts replacement and basic maintenance work.
When encountering an urgent situation, we will also send
professional technicians to provide on-site support.
5. Does the higher the charging station output power mean the
faster the charging speed?
No, it isn't. Due to the limited power of the automobile battery at
the present stage, when the output power of the DC charger reaches
a certain limit, the greater the power does not bring the faster
charging speed.
However, the significance of the high-power DC charger is that it
can simultaneously support dual connector and output high-power EV
charging both at the same time. In the future, when the EV battery
has been improved to support higher power charging, there is no
need to invest in the charging station to upgrade again.
